Q1. What is the product positioning of SILVGLOW? What are the key features of SILVGLOW?
The Fenix SILVGLOW is a worldwide limited edition EDC flashlight. Its key features include:
1. 100 lumens maximum output, 54 meters maximum beam distance.
2. Included one AAA battery.
3. Rotating switch for fast and convenient operation..
4. All-metal CNC machining light body with its surface polished and ground.
5. Ultra-compact size for everyday carry.
Q2. What kind of LED is used in SILVGLOW? Does Fenix offer to replace LED?
A Luminus SST12 neutral white LED with a lifespan of 50,000 hours.
Fenix does not provide LED replacement services for the time being, and users are not recommended to replace the LEDs independently, which may affect product performance and cause product damage.
Q3. What is the color temperature of SILVGLOW?
Around 4000K.
Q4. What is the working voltage of SILVGLOW?
The working voltage is 1.0 V - 1.5 V.
Q5. Is SILVGLOW rechargeable?
No.
Q6. Why does the SILVGLOW happen to flicker?
The reasons that may cause the light to flicker, shine intermittently or even fail to illuminate:
1. Poor battery level.
Solution: Replace the battery.
2. The contact or contact point of the battery or light is dirty.
Solution: Clean the contact points with a cotton swab soaked in rubbing alcohol.
If the above methods don't work, please contact your authorized distributor.
Q7. What should I do when the SILVGLOW needs repair?
1. 15-day replacement: Fenix will replace identical or equal products with documented manufacturing defects within 15 days of purchase. 2. 5-year free repair: Fenix will repair a light free of charge within 5 years (rechargeable battery and other accessories: 1 year) of purchase if problems develop with normal use. 3. Lifetime limited warranty: If repair is required after 5 years from the date of purchase, Fenix will charge for parts. The total repair fee is dictated by the cost of the replaced materials. 4. Warranty certificate: Please keep the warranty card in contacting the authorized distributors for after-sale maintenance, Fenix will provide service support to the distributors. For more detailed information, please check: http://www.fenixlight.com http://www.fenixlight.com.cn