Q1. What is the product positioning of HM65R-T V2.0? What are the key features of HM65R-T V2.0?
Fenix HM65R-T V2.0 is an ultra-lightweight magnesium trail running headlamp. Its key features include:
1. 1600 lumens max output; 170 meters max beam distance; 24-hour runtime mode for trail running.
2. Penetrating warm white spotlight, all weather applicable.
3. Lightweight magnesium material.
4. Two-way adjustable headband with an emergency whistle.
Q2. What kind of LEDs are used in HM65R-T V2.0? Does Fenix offer to replace LED?
A Luminus SST40 white light LED and a OSRAM GW PUSTA1.PM warm white light LED; with a lifespan of 50,000 hours each.
Fenix does not provide LED replacement services for the time being, and users are not recommended to replace the LEDs independently, which may affect product performance and cause product damage.
Q3. What is the color temperature of HM65R-T V2.0?
The color temperature of white light is around 6500K, the color temperature of warm white light is around 3000K.
Q4. What is the operating voltage of HM65R-T V2.0?
The operating voltage is 2.8V~8.4V. The operating current is 12mA~5000mA.
Q5. Is HM65R-T V2.0 rechargeable? How long is the charging time?
The included 3400mAh is rechargeable. Uncover the anti-dust cap and plug the USB Type-C side of the charging cable into the charging port of the lamp to charge the battery. The charging time of the included Fenix ARB-L18-3400 is about 3 hours from depleted to fully charged with a 5V/2A charging adapter.
Q6. How to prevent accidentally activate the HM65R-T V2.0?
Lock: With the lamp switched off, simultaneously press and hold the two switches for 3 seconds, the lamp will blink 4 times on the Eco output of warm white light mode to indicate locked status.
Unlock: With the lamp locked, simultaneously press the two switches for 3 seconds, the lamp will be activated with 4 blinks and activates on the Eco output of warm white light mode.
In locked status, clicking or pressing the switches will activate 4 blinks on the Eco output of warm white light mode to indicate locked status.
*When the charging cable is plugged in, the lamp unlocks automatically in switched-off status. The Low output of white light mode and warm white light mode can be operated while charging.
Q7. Why does the HM65R-T V2.0 downshift to a lower mode after being used for a while and the higher mode cannot be selected?
There are two reasons:
1. Intelligent Overheat Protection
The lamp will accumulate a lot of heat when used at relatively high output levels for extended periods. When the lamp reaches a temperature of 60°C or above, the lamp will automatically step down a few lumens to reduce the temperature.
2. Low-voltage Warning
When the voltage level drops below the preset level, the headlamp is programmed to downshift to a lower brightness level until Eco output is reached.
Q8. Why does the HM65R-T V2.0 happen to flicker?
Poor battery level.
Solution: Recharge or replace the battery (Ensure battery is inserted according to the manufacturer’s specifications).
B: The contact point or contact of the battery or headlamp is dirty.
Solution: Clean the contact points with a cotton swab soaked in rubbing alcohol.
If the above methods don't work, please contact the distributor.
Q9. What kind of battery can be used in HM65R-T V2.0?
Fenix ARB-L18-3400 battery is recommended. Compatible with 2 x CR123A batteries. Other Li-ion batteries are not recommended. As High output fail to headlamp up due to current and voltage limitation, an unmatched battery may cause the headlamp to fail to work normally.
Q10. What are the optional accessories for HM65R-T V2.0?
The included headband.
Q11. What should I do when the HM65R-T V2.0 needs repair?
1. 15-day replacement: Fenix will replace identical or equal products with documented manufacturing defects within 15 days of purchase.
2. 5-year free repair: Fenix will repair a light free of charge within 5 years (rechargeable battery: 1 year) of purchase if problems develop with normal use.
3. Lifetime maintenance: If repair is required after 5 years from the date of purchase, Fenix will charge for parts. The total repair fee is dictated by the cost of the replaced materials.
4. Warranty certificate: Please keep the warranty card in contacting the authorized distributors for after-sale maintenance, Fenix will provide service support to the distributors.
