Q1. What kind of LED is used in GL19R? Does Fenix offer to replace LED?
Luminus SFT40 LED with a lifespan of 50,000 hours.
Fenix does not provide LED replacement services for the time being, and users are not recommended to replace the LEDs independently, which may affect product performance and cause product damage.
Q2. What is the color temperature of GL19R?
Around 6500K.
Q3. What is the working voltage range of GL19R?
3.0V～4.2V.
Q4. Is GL19R rechargeable?
There is a built-in USB Type-C charging port within the GL19R and you can charge it at any time. The indicator will display red while charging and will turn green when fully charged. The normal charging time of the included Fenix ARB-L18-1100P is approximately 2 hours from depletion to full charging. However, the GL19R does not support fast charging.
Q5. How to install GL19R?
1. Make sure your firearm rail is Picatinny rail or Glock rail and choose the appropriate rail key (Glock rail key is mounted by default), you can change the rail key to make the tactical light more suitable for your firearm.
2. Open the QD lever, attach the light on the weapon’s accessories rail, make sure the rail key sit inside the slot, close the QD lever.
3. Adjust the rail clamp bolt and make sure it is securely attached to the firearm.
Q6. How to prevent accidentally activate the GL19R?
Lock: with the light switched off, simultaneously press and hold both switches for 5 seconds to lock the light, the light will blink twice on white light to indicate locked status.
Unlock: with the light locked, simultaneously press and hold both switches for 1 second, the light will be unlocked and activated on the previously used output.
*In locked status, clicking or pressing either of the switches will activate 2 one-second blinks on white light to indicate locked status.
Q7. The battery indicator of GL19R can be turned off and how to turn off?
If you want to turn off the battery indicator when using the tactical light, constantly click the switch close to the battery indicator 3 times with the tactical light switched off. By the last time clicking, the battery indicator lights up (green-red-green) to remind the user that the battery indicator has been turned off. At this time, the battery indicator will not light up when the tactical light is turned on, but the charging status will be displayed normally when the light is connected to a power source. You can reactivate the battery indicator function by reloading the battery or by repeating the above operation when the light is turned off.
Q8. Why does the GL19R downshift to a lower mode after being used for a while and the higher mode cannot be selected?
There are two reasons:
1. Intelligent Overheat Protection
The light will accumulate a lot of heat when used on higher output levels for extended periods. When the light reaches a temperature of 60°C or above, the light will automatically step down a few lumens to reduce the temperature. When the temperature drops below 60°C, it will then allow the user for the reselection of higher modes.
2. Low-voltage Warning
When the voltage level drops below the preset level, the flashlight is programmed to downshift to a lower brightness level until to 50 lumens. When this happens in 50 lumens, the light blinks 3 times every 5 minutes to remind you to recharge or replace the battery.
Q9. Why does the GL19R happen to flicker?
The reasons that may cause the light to flicker, shine intermittently or even fail to illuminate:
1. Poor battery level.
Solution: Recharge or replace the battery.
2. The contact or contact point of the battery or flashlight is dirty.
Solution: Clean the contact points with a cotton swab soaked in rubbing alcohol.
If the above methods don't work, please contact your authorized distributor.
Q10. What kind of battery can be used in GL19R?
It is recommended to use Fenix 18350 ARB-L18-1100P battery. Other Li-ion batteries are not recommended. As Higher modes fail to light up due to current and voltage limitation, an unmatched battery may cause the light to fail to work normally.
Q11. What are the optional accessories for GL19R?
It is compatible with remote switch AER-06s* that operates independently for your long gun.
Q12. What should I do when the GL19R needs repair?
1. 15-day replacement: Fenix will replace identical or equal products with documented manufacturing defects within 15 days of purchase.
2. 5-year free repair: Fenix will repair a light free of charge within 5 years (non-detachable light: 2 years, rechargeable battery and other accessories: 1 year) of purchase if problems develop with normal use.
3. Lifetime maintenance: If repair is required after 5 years from the date of purchase, Fenix will charge for parts. The total repair fee is dictated by the cost of the replaced materials.
4. Warranty certificate: Please keep the warranty card in contacting the authorized distributors for after-sale maintenance, Fenix will provide service support to the distributors.
Q13. What type of pistols does GL19R fit?
1. It will fit most full size pistols with a Glock or MIL-STD-1913 (Picatinny) rail.
2. It will not fit Sig Sauer P226.
3.It will only fit a few compact pistols including the Glock36/Springfield XDs with standard rail.
4. It will not fit any compact models with short rail or without standard rails.
5. It will not fit any sub-compact or micro-compact pistols.
For more detailed information, please check in the "Support" section.
