Q1. What is the product positioning of GL19R V2.0? What are the key features of GL19R V2.0?
The Fenix GL19R
V2.0 is a high-intensity rechargeable tactical light. Its key features include:
1. Ambidextrous mechanical rear switches for instant
activation.
2. Digitally regulated circuit for maintaining a stable output.
3. Reverse polarity
protection, to protect from improper battery insertion.
Q2. What kind of LED is used in GL19R V2.0? Does Fenix offer to replace LED?
A Luminus SFT25R LED with a lifespan of 50,000
hours. Fenix does not provide LED replacement services for the time being, and
users are not recommended to replace the LEDs independently, which may affect
product performance and cause product damage.
Q3. What is the color temperature of GL19R V2.0?
Around 6000K.
Q4. What is the working voltage of GL19R V2.0?
The working voltage is 4.3 V - 4.2 V.
Q5. Is GL19R V2.0 rechargeable? How long is the charging time?
Yes. The
indicator will display red while charging and will turn green when fully
charged. The GL19R V2.0 cannot
be operated while charging. The normal charging time is
approximately 2 hours from depleted to fully charged.
Q6. How to prevent accidentally activate the GL19R V2.0?
Remove the battery to prevent accidental
activation.
Q7. Why does the GL19R V2.0 step down a few lumens after being used for a while?
There are two
reasons:
1. Intelligent Overheat Protection
The light
will accumulate a lot of heat when used for extended periods. When the light
reaches a temperature of 60°C or above, the light will automatically step down
a few lumens to reduce the temperature.
2. Low-voltage Downshift
When the
voltage level drops below the preset level, the light is programmed to
downshift to a lower brightness level.
Q8. Why does the GL19R V2.0 happen to flicker?
The reasons that
may cause the light to flicker, shine intermittently or even fail to
illuminate:
1. Poor battery level.
Solution: Recharge or replace the
battery.
2. The contact or contact point of the
battery or light is dirty.
Solution: Clean the contact points with a
cotton swab soaked in rubbing alcohol.
If the above methods don't work, please
contact your authorized distributor.
Q9. What kind of battery can be used in GL19R V2.0?
It is recommended
to use a Fenix ARB-L18-1100 battery. The GL19R V2.0 is compatible with a Fenix
18350 rechargeable Li-ion battery. Other Li-ion batteries are not recommended.
As an unmatched battery may cause the light to fail to work normally.
Q10. What are the optional accessories for GL19R V2.0?
No.
Q11. What should I do when the GL19R V2.0 needs repair?
1. 15-day
replacement: Fenix will replace identical or equal products with documented
manufacturing defects within 15 days of purchase.
2. 5-year free repair: Fenix will repair
a light free of charge within 5 years (rechargeable battery and other
accessories: 1 year) of purchase if problems develop with normal use.
3. Lifetime limited warranty: If repair
is required after 5 years from the date of purchase, Fenix will charge for
parts. The total repair fee is dictated by the cost of the replaced materials.
4. Warranty certificate: Please keep the
warranty card in contacting the authorized distributors for after-sale
maintenance, Fenix will provide service support to the distributors.