Q1. What is the product positioning of CL27R? What are the key features of CL27R?
The Fenix CL27R is a Spot-and-floodlight multifunctional outdoor lantern. Its key features include:
1. 1600 lumens max combined output and 180 meters max beam distance.
2. Spotlight for long-range illumination and floodlight for large-area lighting.
3. White and red light sources for various lighting needs.
4. Dual rotary switches allow free adjustment of the brightness and color temperature.
5. 360° rotary handle makes all-around lighting possible.
6. Lantern handle can be attached to magnetic metal surfaces.
7. USB Type-C charging port features charging indication and low-voltage warning.
Q2. What kind of LED is used in CL27R? Does Fenix offer to replace LED?
Utilizes one tricolor COB and one high-quality Luminus SST20 LED; with a lifespan of 50,000 hours each.
Fenix does not provide LED replacement services for the time being, and users are not recommended to replace the LEDs independently, which may affect product performance and cause product damage.
Q3. What is the color temperature of CL27R?
The color temperature of the Spotlight mode is 5700K. Only the color temperature of the Floodlight mode and the floodlight part of the Spot-and-floodlight mode are adjustable, with a range from 2700K to 6500K.
Q4. What is the working voltage of CL27R?
3.0V - 4.2V.
Q5. Is CL27R rechargeable? How long is the charging time?
Yes, CL27R is rechargeable with a USB Type-C port. The normal charging time of the included ARB-L21-5000 V2.0 battery is approximately 2.5 hours from depleted to fully charged with a 5 V/2.9 A charging adapter.
Q6. Does CL27R have overheat protection?
No.
Q7. Why does the CL27R happen to flicker?
The reasons that may cause the lantern to flicker, shine intermittently or even fail to illuminate:
1. Poor battery level.
Solution: Recharge or replace the battery.
2. The contact or contact point of the battery or lantern is dirty.
Solution: Clean the contact points with a cotton swab soaked in rubbing alcohol.
If the above methods don't work, please contact your authorized distributor.
Q8. What kind of battery can be used in CL27R?
It is recommended to use a Fenix ARB-L21-5000 V2.0 battery. The Fenix ARB-L18 series battery can be used with a Fenix ALF-18 battery holder.
Q9. What should I do when the CL27R needs repair?
1. 15-day replacement: Fenix will replace identical or equal products with documented manufacturing defects within 15 days of purchase. 2. 5-year free repair: Fenix will repair a light free of charge within 5 years (rechargeable battery and other accessories: 1 year) of purchase if problems develop with normal use. 3. Lifetime limited warranty: If repair is required after 5 years from the date of purchase, Fenix will charge for parts. The total repair fee is dictated by the cost of the replaced materials. 4. Warranty certificate: Please keep the warranty card in contacting the authorized distributors for after-sale maintenance, Fenix will provide service support to the distributors. For more detailed information, please check: http://www.fenixlight.com http://www.fenixlight.com.cn