Q1. What is the product positioning of HL32R-T? What are the key features of HL32R-T?
Fenix HL32R-T is a high-performance lightweight trail running headlamp. Its key features include:
1. Super lightweight design.
2. Spotlight and floodlight.
3. Multiple brightness options for trail running demands.
4. Two power options.
5. SPORT Headband Fit System.
Q2. What kind of LEDs are used in HL32R-T? Does Fenix offer to replace LED?
A Luminus SST20 cold white light LED and a Redslight neutral white LED; with a lifespan of 50000 hours.
Fenix does not provide LED replacement services for the time being, and users are not recommended to replace the LEDs independently, which may affect product performance and cause product damage.
Q3. What is the color temperature of HL32R-T?
The color temperature of spotlight is around 6500K, the color temperature of floodlight is around 4000K.
Q4. Is HL32R-T rechargeable? How long is the charging time?
HL32R-T is rechargeable. Uncover the left anti-dust cap and plug the USB Type-C side of the charging cable into the charging port of the lamp to charge the lamp. The charging time is about 3 hours from depleted to fully charged. When charging is complete, replace the anti-dust cap to ensure waterproof and dustproof ability.
Q5. How to prevent accidentally activate the HL32R-T?
Lock: when the lamp is switched off, press and hold either of the switches for 3 seconds or simultaneously press both of the switches for 3 seconds, the lamp will blink 4 times to indicate locked status.
Unlock: when the lamp is locked, press and hold both of the switches for 3 seconds, the lamp will blink 4 times to indicate unlocked status.
Q6. Why does the HL32R-T downshift to a lower mode after being used for a while and the higher mode cannot be selected?
There are two reasons:
1. Intelligent Overheat Protection
The lamp will accumulate a lot of heat when used at relatively high output levels for extended periods. When the lamp reaches a temperature of 60°C or above, the lamp will automatically step down a few lumens to reduce the temperature.
2. Low-voltage Warning
When the voltage level drops below the preset level, the headlamp is programmed to downshift to a lower brightness level until Low output is reached.
Q7. Why does the HL32R-T happen to flicker?
Low battery.
Solution: Recharge or replace the battery (Ensure battery is inserted according to the manufacturer’s specifications).
B: The contact point or contact of the battery or headlamp is dirty.
Solution: Clean the contact points with a cotton swab soaked in rubbing alcohol.
If the above methods don't work, please contact the distributor.
Q8. What kind of battery can be used in HL32R-T?
Fenix ARB-LP1900 rechargeable Li-polymer is recommended. Compatible with 3 x AAA batteries. Other Li-ion batteries are not recommended. As High output fail to light up due to current and voltage limitation, an unmatched battery may cause the light to fail to work normally.
Q9. What should I do when the HL32R-T needs repair?
1. 15-day replacement: Fenix will replace identical or equal products with documented manufacturing defects within 15 days of purchase. 2. 5-year free repair: Fenix will repair a light free of charge within 5 years (rechargeable battery and other accessories: 1 year) of purchase if problems develop with normal use. 3. Lifetime maintenance: If repair is required after 5 years from the date of purchase, Fenix will charge for parts. The total repair fee is dictated by the cost of the replaced materials. 4. Warranty certificate: Please keep the warranty card in contacting the authorized distributors for after-sale maintenance, Fenix will provide service support to the distributors. For more detailed information, please check: http://www.fenixlight.com.cn http://www.fenixlight.com
