Q1. What is the product positioning of HP35R? What are the key features of HP35R?
The Fenix HP35R is a multiple light
sources high-output search&rescue headlamp. This headlamp is available in two versions: HP35R and HP35R SAR. For
simplicity, both versions will be collectively referred to as "HP35R"
throughout this text. They are distinguished by their different headlamp mounts
and headbands. Their key features include:
1. The HP35R SAR headlamp features an innovative mount and a large-size
flame-retardant and fire-resistant rubber headband, tailor-made for
compatibility with specialized helmets employed in firefighting, industrial
operations, law enforcement, and various professional outdoor activities. The HP35R
headlamp features a black washable nylon headband that is lightweight,
ventilated, and comfortable to wear.
2. Rotary switch and
electronic switch for easy and fast operation.
3. Quick-release large-capacity battery case
with red light function and power bank function.
Q2. What kind of LEDs’ are used in HP35R? Does Fenix offer to replace LED?
Utilizes one XHP70
neutral white LED, two Luminus SST20 warm white LEDs; with a life span of 50,000 hours each.
Fenix does not provide LED replacement services
for the time being, and users are not recommended to replace the LEDs
independently, which may affect product performance and cause product damage.
Q3. What is the color temperature of HP35R?
3000 - 4500K.
Q4. What is the working voltage of HP35R?
5.6 - 8.4 V.
Q5. Is HP35R rechargeable? How long is the charging time?
The HP35R headlamp
is powered by the included battery case. The battery case is rechargeable with
its Type-C port. The normal charging time is about 2 hours
from depleted to fully charged(supports PD3.0/2.0 fast-charging protocols). When charging, the LED indicators will flash from
left to right to display the charging status. The four indicators will be
constant-on after charging is completed.
Q6. Does the HP35R support discharging? Can it be operated during the discharging process?
The HP35R battery
case can charge other devices through its Type-C port, which supports PD3.0/2.0 fast-discharging protocols. Its max discharging
power is 20 W. The headlamp can be operated while discharging.
Q7. How to prevent accidentally activate the HP35R?
Turn the rotary switch to the OFF state
and disconnect the connecting cable.
Q8. Why does the HP35R downshift to a lower mode after being used for a while and the higher mode cannot be selected?
There are two reasons:
1. Intelligent Overheat Protection
The
headlamp will accumulate a lot of heat when used at high output levels for
extended periods. When the headlamp reaches a temperature of 60°C/140°F or
above, the headlamp will automatically step down a few lumens to reduce the
temperature.
2. Low-voltage Warning
When the voltage level drops below the
preset level, the headlamp is programmed to downshift to a lower brightness
level until Low output is reached. When this happens in Low output, the
headlamp blinks at Low output of Spot-and-floodlight mode to remind
you to timely recharge the battery.
Q9. Why does the HP35R happen to flicker?
Poor battery level. Please recharge the
battery case in a timely manner.
Q10. What kind of battery can be used in HP35R?
Two built-in 5000mAh batteries in battery
case.
Q11.Is the HP35R battery case compatible with the HP30R V2.0 battery case?
A: Yes, they are compatible with each other.
Q12.What are the optional accessories for HP35R?
The HP35R headlamp and battery case are compatible with the
Fenix ALG-03 V2.0 headlamp attachment and the
Fenix ALG-04 helmet clip. The HP35R SAR innovative mount
can be directly attached to a shroud. The headlamp of both versions features an
open-style design for their front and rear mounts. The battery case mount is
compatible with the Fenix ALG-03 V2.0 headlamp attachment and the Fenix ALG-04
helmet clip.
The HP35R and the ALG-04 are compatible with the Team Wendy helmet and the FAST helmet, which are fitted with the shroud.
HP35R SAR is compatible with the FAST helmet, the MICH helmet, and the Team Wendy helmet*, which are fitted with the standard NVG shroud.
*The Team Wendy SAR Backcountry helmet and the Team Wendy M-216 series helmets are equipped with the standard NVG shroud. Therefore, HP35R SAR is not compatible with these helmets. Team Wendy SAR Tactical helmet is fitted with a standard NVG shroud. Therefore, HP35R SAR is compatible with this type of helmet.
Q13.What should I do when the HP35R needs repair?
1. 15-day
replacement: Fenix will replace identical or equal products with documented
manufacturing defects within 15 days of purchase.
2. 2-year free repair: Fenix will repair
a light free of charge within 2 years (rechargeable battery and other
accessories: 1 year) of purchase if problems develop with normal use.
3. Lifetime limited warranty: If repair
is required after 2 years from the date of purchase, Fenix will charge for
parts. The total repair fee is dictated by the cost of the replaced materials.
4. Warranty certificate: Please keep the
warranty card in contacting the authorized distributors for after-sale maintenance,
Fenix will provide service support to the distributors.
