Q1. What is the product positioning of HL12R V2.0? What are the key features of HL12R V2.0?
The Fenix HL12R V2.0 is an outdoor ultralight rechargeable headlamp. Its key features include:
1. 500 lumens maximum output; 125 meters maximum beam distance; 112 hours maximum runtime.
2. White light and red light assist various lighting needs.
3. Dual top switches for easy and fast operation.
4. Two color options.
5. USB Type-C charging.
Q2. What kind of LEDs are used in HL12R V2.0? Does Fenix offer to replace LED?
Utilizes one Luminus SST20 white LED and one 2835 red LED; with a lifespan of 50,000 hours each.
Fenix does not provide LED replacement services for the time being, and users are not recommended to replace the LEDs independently, which may affect product performance and cause product damage.
Q3. What is the working voltage of HL12R V2.0?
The working voltage is 2.8 - 4.5 V. The limiting working voltage range is 2.8 - 6.0 V.
Q4. What is the color temperature of HL12R V2.0?
6000 - 6500K.
Q5. Is HL12R V2.0 rechargeable? How long is the charging time?
The HL12R V2.0 features a USB Type-C charging port for convenient charging of its built-in 950mAh battery. When charging, the indicators will flash from bottom to top to display the charging status. The normal charging time is about 2.5 hours from depleted to fully charged with a 5 V/1 A or above charging adapter.
Q6. Can the HL12R V2.0 be used in adverse weather conditions, such as rainy days or sandstorms?
The HL12R V2.0 features IP66-rated protection, and it is all-weather applicable. It can withstand heavy rain and splashing and is totally protected against dust and foreign objects as rated.
Q7. Why does the HL12R V2.0 or its battery level indicator happen to flicker?
Poor battery level may cause the lamp or its indicator to flicker or fail to illuminate. Please recharge the lamp. If this method doesn't work, please contact the distributor.
Q8. Why does the HL12R V2.0 downshift to a lower mode after being used for a while and the higher mode cannot be selected?
When the voltage level drops below the preset level, the headlamp is programmed to downshift to a lower brightness level until the lowest output is reached. When this happens in the lowest output, one indicator blinks to remind users to recharge the battery in a timely manner.
Q9. How to prevent accidentally activating the HL12R V2.0?
Press and hold the two switches for 3 seconds simultaneously to lock or unlock the headlamp.
Q10. What should I do when the HL12R V2.0 needs repair?
1. 15-day replacement: Fenix will replace identical or equal products with documented manufacturing defects within 15 days of purchase. 2. 2-year free repair: Fenix will repair a light free of charge within 2 years of purchase(rechargeable battery and other accessories: 1 year) if problems develop with normal use. 3. Lifetime limited warranty: If repair is required after 2 years from the date of purchase, Fenix will charge for parts. The total repair fee is dictated by the cost of the replaced materials. 4. Warranty certificate: Please keep the warranty card in contacting the authorized distributors for after-sale maintenance, Fenix will provide service support to the distributors. For more detailed information, please check: http://www.fenixlight.com http://www.fenixlight.com.cn