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Fenix 2013 Global Customer Satisfaction Survey

Publish Time:2014-01-17

Dear customers,

Thank you very much for your substantial support and trust for Fenix in the past year. In order to further understand your evaluation for Fenix products and services, we are now making this customer satisfaction survey. Any valuable ideas or advice will be greatly appreciated and they will be of great help for our future products development and services improvement.

In order to appreciate your participation, we will make a lucky draw for you. The rules are as follows:

1.The awards settings:

The first prize: 4 customers (Award: PD35 Flashlight)

The second prize: 6 customers (Award:HL10 Headlamp)

The third prize: 10 customers (Award: E25 Flashlight)

Special prize: 50 customers (Award: E01 Flashlight (black))

2. Way of the lucky draw: Random drawing

3. Way of participation: click the following link to enter into Fenix online questionnaire system and fill it out.

4. Deadline of the survey and the time of winner list release:

Deadline of the survey is February, 18th, 2014.

The winner list will be released on Fenix official website ( on March 4th, 2014.

5. Time of the awards release: from March 17th, 2014.

Special notes:

1) Fenix will inform the winners by email when the winner list is released. The winners should confirm the mailing address by email before March 10th, 2014. Those who don’t meet the deadline will be considered as giving up the award voluntarily; Everyone only has one chance of winning.

2)The personal information that the survey collected is only for research, we will not release it to the public in any way. Those advice and results that we received from the survey will be owned by Fenix, and Fenix reserves the right of final explanation.

Fenixlight Limited                                                                         

January 17th, 2014

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